A backordered product is a product that is temporarily out of stock.
If a product you have already ordered becomes backordered, you will be sent an email notification. After receiving this email, you can choose to wait for the item or cancel your order.
Backorders remain active for 30 days. If backordered items are not available within 30 days, they are automatically canceled. 5 days before it is scheduled to cancel you will receive an e-mail which will ask you if you would like your backorder to be extended. At that time, you may extend the backorder by contacting Customer Care. Extension periods vary by product. PLEASE NOTE: We keep a close inventory count and back orders are very unlikely to occur with online purchases.
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