Coronavirus (COVID-19) Update: We are fully operational and orders are currently shipping on-time. Note that shipping carriers are facing increased demand and transit times may increase. We’re taking preventive measures to keep our warehouse clean and maintain a healthy environment. During this time our call center has limited capacity and we ask that customers please route all inquiries via Live Chat or Email.
When you order, we need to know your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you sign up for our free newsletter or other information services, we need only an email address, which we use to send the information you requested.
Use of Information Collected
We monitor customer traffic patterns and site usage to help us develop the design and optimize layout of the store. We personalize your shopping experience by using your purchases to shape our recommendations about products that might be of interest to you. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable. If you would rather not receive this information we provide easy options to not receive it. If you use more than one email address, remember to unsubscribe from each email address that you have given to us.
If your personal information changes such as email, address, etc, you may update it by contacting customer service or by telephoning us at 866-906-6876, email, mail or via logging into your myStethoscope.com account.
We use IP addresses and browser types to monitor customer traffic patterns and site usage to help us develop the design and optimize layout of the store. IP addresses are not linked to any personally identifiable information on a permanent basis. We do record the IP when an order is placed for security. However since IP addresses generally change for visitors due to the nature of the internet they are not used for any purpose other than for prosecuting a fraudulent order.
When you contact us through our contact page we only use any information given to reply to your request or comment. Rest assured, we do not use this information to send you unsolicited email.
Protection and Security of Customer Information
When you place an order at myStethoscope.com, your personal information and credit card information is safe. That's because we've taken steps to ensure a secure and superior shopping environment. We use state-of-the-art secure socket layer (SSL) encryption technology that protects the transmission of your credit card information. All credit card information passes directly to our payment processor and is never stored by us.
Use of "Cookies"
Third Party Disclosure
We are committed to protecting your privacy. MYSTETHOSCOPE, LLC, as the sole owner of myStethoscope.com, does not sell, trade, or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors such as Google Analytics, but these statistics will include no personally identifying information.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
We are not responsible for the privacy practices of any another site. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site. This privacy statement applies solely to information collected by this Web site.
Your Consent and Notification of Changes
How To Remove Your Email Address From Our Marketing Database
There are a number of methods on how you can remove your email address from the myStethoscope.com opt-in email list. The first method is to uncheck the newsletter option via your myStethoscope.com account. You must log into your account to accomplish this, you may do so by logging into your account and unsubscribing. All emails we send also have an unsubscribe link in the footer of the email.
The second method to remove yourself from myStethoscope.com emails, is to click the UNSUBSCRIBE hyperlink at the base of the email. If you wish to opt-in at a later time, you must log into your myStethoscope.com account and check the newsletter option.
MyStethoscope.com and its parent MYSTETHOSCOPE, LLC welcome your questions and comments about privacy and our policy. Our business continues to evolve rapidly as the internet grows. Consumer trust is an important element for the growth of the internet and MYSTETHOSCOPE, LLC will do our part to uphold that trust. Please send us an email to provide feedback. You may also write myStethoscope.com at the address:
Attn: Customer Service
208 Lenox Ave
Westfield, NJ 07090